Cariklbet Privacy Policy – Malaysian User Data Protection

1 Introduction

Cariklbet ("we", "platform", "company") takes seriously our responsibility to protect the privacy of every member who uses our Sports Betting and online casino platform in Malaysia. This Privacy Policy ("Policy") outlines cariklbet's privacy practices regarding the collection, use, disclosure, and protection of your personal information.

This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of cariklbet's Terms & Conditions. By registering for or using the cariklbet platform, you agree to the collection and use of your personal information as described in this Privacy Policy.

2 Information Collected

Cariklbet collects various types of information from members to keep the platform running smoothly and to provide safe betting services in Malaysia. The following are the categories of information we collect:

2.1 Information You Provide Directly

2.2 Automatically Collected Information

When you use the cariklbet platform, our systems automatically record certain technical information to ensure platform security and performance:

• Device data: Device type, operating system, phone model, screen resolution.
• Connection data: IP address, internet service provider (ISP), approximate location based on IP.
• Browsing data: Pages visited, time spent, and navigation patterns within the platform.
• Transaction data: Deposit, withdrawal, betting, and winnings history.
• Session data: Login and logout times, active session duration.

2.3 Information From Other Sources

In some cases, cariklbet may receive information about you from trusted third-party sources, such as recognised identity verification service providers for KYC purposes, financial fraud prevention agencies, and relevant regulatory authorities.

3 How We Use Your Data

Cariklbet uses collected personal information solely for legitimate purposes necessary to operate a safe, fair, and efficient betting platform for Malaysian users. We do not use your data for any purpose beyond the scope stated here.

3.1 Purpose of Platform Operations

• Processing account registrations and verifying the identity of new members.
• Processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, ShopeePay, FPX, and other Malaysian payment methods.
• Processing withdrawal requests to members' bank accounts or digital wallets.
• Settling bets and updating account balances following match results.
• Providing 24/7 customer support in Bahasa Malaysia.
• Sending important account-related notifications via email or SMS.

3.2 Security & Compliance Purposes

• Detecting and preventing fraud, money laundering, and other illegal activities.
• Complying with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
• Verifying age eligibility and ensuring the platform is not accessed by individuals under 18 years of age.
• Records retained for internal and external audit purposes.
• Responding to lawful requests from Malaysian authorities.

3.3 Purpose of Service Improvement

• Analysing platform usage patterns to improve the user experience.
• Developing new features better suited to the needs of Malaysian members.
• Optimising the platform's technical performance and reducing latency.
• Sending relevant promotional information and bonus offers (with your consent).

4 Information Sharing

Cariklbet does not sell, rent, or trade members' personal information to third parties for marketing or commercial purposes. However, in certain limited circumstances, cariklbet may need to share your information with the following parties:

4.1 Trusted Service Providers

Cariklbet works with a number of trusted third-party service providers to support platform operations, including payment gateway providers for processing transactions via Touch 'n Go, DuitNow, FPX, and other Malaysian payment methods; identity verification service providers for the KYC process; email and SMS service providers for account communications; and technology infrastructure and cloud computing providers. All service providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes designated by cariklbet.

4 .2 Authorities & Legal Requirements

Cariklbet may be required to disclose your personal information to Malaysian government authorities or law enforcement agencies where mandated by law, court order, or official investigation. This includes compliance with Malaysia's Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA).

4.3 Business Transfer

If cariklbet is involved in a merger, acquisition, or sale of assets, members' personal information may be transferred as part of that transaction. We will notify members before their personal information is transferred and becomes subject to a different Privacy Policy.

5 Data Security

Cariklbet implements comprehensive technical and organisational security measures to protect members' personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

5.1 Technical Security Measures

• 256-bit SSL/TLS Encryption: All data transmitted between your device and cariklbet's servers is encrypted using industry-leading encryption technology.
• bcrypt password storage: Member passwords are never stored in plain text — they are stored in an irreversible hash format.
• Two-Factor Authentication (2FA): Members can enable 2FA for an additional layer of security on their accounts.
• 24/7 Monitoring: Our automated monitoring system detects and blocks suspicious activity in real time.
• Firewall & DDoS protection: cariklbet's infrastructure is protected by a multi-layered security system to defend against cyber attacks.

5.2 Organisational Security Measures

• Access to members' personal information is restricted solely to staff who require it to carry out their duties.
• All cariklbet staff who handle personal data are required to sign confidentiality agreements.
• Regular security audits are conducted by independent third parties to identify and address vulnerabilities.
• Information security training programmes are conducted regularly for all relevant staff.

6 Cookies & Tracking Technologies

The cariklbet platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and maintain login session security. Cookies are small text files stored on your device when you visit the cariklbet platform.

6.1 Types of Cookies Used

6.2 Cookie Controls

You can control and manage cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the cariklbet platform, including your ability to log in to your account. For more information on managing cookies across different browsers, please refer to your browser's help documentation.

7 Data Retention & Deletion

Cariklbet retains members' personal information for as long as your account remains active or as needed to provide services to you. Once you close your cariklbet account, we will retain certain records for the period required under Malaysian law before they are permanently deleted.

7.1 Data Retention Period

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.

8 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have certain rights regarding your personal information held by cariklbet. Cariklbet respects and facilitates the exercise of these rights.

To exercise any of the rights above, please submit a written request to us at support@cariklbet.ws with the subject line "Personal Data Rights Request". We will process your request within 21 business days. We may require identity verification before processing your request.

9 Third-Party Links

The cariklbet platform may contain links to third-party websites or services. cariklbet's Privacy Policy does not cover the privacy practices of those third-party websites or services. cariklbet is not responsible for the content or privacy practices of any third-party website you access via links on our platform.

We encourage you to read the Privacy Policy of every website you visit, especially before providing any personal information. Browsing third-party websites is done entirely at your own risk.

10 Changes to the Privacy Policy

Cariklbet reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our services. When we make material changes to this Privacy Policy, we will notify you via:

• An email to your registered email address at least 14 days before the changes take effect.
• A clear notice on the main page of the cariklbet platform.
• A pop-up notification on your next login to the platform.

The "Updated" date at the top of this page reflects the effective date of the latest version of this Privacy Policy. Your continued use of the cariklbet platform following any changes to this Privacy Policy constitutes your acceptance of those changes.

11 Contact Us

If you have any questions, concerns, or complaints regarding cariklbet's Privacy Policy or how we handle your personal information, please do not hesitate to contact our Data Protection Officer (DPO):

If you are dissatisfied with how cariklbet has handled your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the Personal Data Protection Act 2010.